Accessibility statement for relayhealth.co.uk
This accessibility statement applies to the public pages of relayhealth.co.uk. It does not cover the Relay application that NHS staff sign in to.
This website is run by Quorum Clinical Ltd. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know of no part of this website that fails the WCAG 2.2 AA standard. If you find one, please tell us.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email alex@quorumclinical.com.
We'll consider your request and get back to you within 5 working days.
Reporting accessibility problems with this website
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email alex@quorumclinical.com.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). Quorum Clinical is a private company, so the accessibility regulations do not apply to this website, but we follow them. If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). If you're in Northern Ireland, contact the Equality Commission for Northern Ireland (ECNI).
Technical information about this website's accessibility
Quorum Clinical is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
We have found no content that fails the WCAG 2.2 AA success criteria.
Disproportionate burden
We are not claiming that any accessibility fix would be a disproportionate burden.
Content that's not within the scope of the accessibility regulations
The public pages of this website hold no content outside the scope of the accessibility regulations.
What we're doing to improve accessibility
We check changes to this website against the WCAG 2.2 AA standard before they are published, and we review this statement at least once a year.
Preparation of this accessibility statement
This statement was prepared on 8th October 2026. It was last reviewed on 8th October 2026.
This website was last tested on 8th October 2026 against the WCAG 2.2 AA standard. The test was carried out by Quorum Clinical, using automated checks, including scripted checks of keyboard use, zoom to 400%, reflow at 320 pixels wide and reduced motion.