Website terms of use

These terms

These terms cover your use of this website. By using it, you agree to them. If you do not agree, please do not use the website.

What this website is for

This website gives information about Relay and Quorum Clinical for NHS organisations and the people who work in them. It is general information, not an offer or a contract. What Relay provides to an organisation is set out in that organisation's agreement with us.

Relay and clinical care

Nothing on this website is clinical advice. If you are a patient, please speak to your clinical team about your care.

Relay is not a medical device. Intended purpose: clinical workflow management for a multidisciplinary team, with no diagnostic inference, no triage or prioritisation output, and no treatment recommendation.

Signing in to Relay

NHS staff use the Relay application under their organisation's agreement with us and their organisation's own policies. Those terms govern the application, not these.

Patient information

Please do not send patient information, or any health information about a person who could be identified, through this website or its contact form.

Using our content

Quorum Clinical Ltd owns, or is licensed to use, the content of this website, including the Relay name and mark. You may view, download and print pages for your own reference, and share them within your organisation when it is considering Relay. You must not copy or use the content for any other purpose without our written permission.

Using the website properly

You must not misuse this website. You must not try to gain unauthorised access to it, to the server it runs on or to any system connected to it. You must not introduce viruses or other harmful material, or attack the website in any way, including by a denial-of-service attack. If you find a security weakness, please report it to alex@quorumclinical.com and do not test it further.

Links to other websites

Links to other websites are for your information. We do not control those websites and are not responsible for them.

Our responsibility to you

We work to keep this website available, accurate and secure, but we do not promise that it will always be available, uninterrupted or free from errors.

We do not exclude or limit our liability where the law does not allow it, including for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

If you use this website for your work, we are not liable to you for any loss of profit, revenue, business, data or goodwill, or for any indirect or consequential loss, arising from your use of the website or reliance on its content.

If you use this website as a private individual, we are responsible only for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill.

Your personal information

Our privacy notice explains how we use personal information you give us through this website, for example when you ask for a walkthrough. It is linked at the foot of every page.

Changes to these terms

We may update these terms. The date at the top shows when they last changed.

The law that applies

These terms are governed by the law of England and Wales, and the courts of England and Wales can hear any dispute about them. If you live in Scotland or Northern Ireland, you can also bring proceedings in your local courts.